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VIRTUAL WORK: BRIDGING RESEARCH CLUSTERS

机译:虚拟工作:桥接研究集群

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摘要

Virtual work is the new normal, with employees working from dispersed locations and interacting using computer-mediated communication. Despite the growth in virtual work research, it has tended to occur in siloes focused on different types of virtual work (e.g., virtual teams and telecommuting) that are grounded in different research traditions. This limits opportunities to leverage research across these different domains. We use a co-citation analysis to examine the degree of segmentation in the field of virtual work into disparate research clusters. We find the emergence of three major research clusters: telecommuting, virtual teams, and computer-mediated work (CMW). Motivated by this finding, we carry out a comparative review of the literature in each cluster with the objective of seeking ways to exploit opportunities that cut across them. Based on our review, we first develop a conceptual model using the dispersion and technology dependence dimensions of virtuality to compare different approaches to studying virtuality-related issues across clusters. Next, we use our comparative review to propose a systematic approach for developing research questions that bridge research across the clusters by considering how different approaches to studying virtuality and the ensuing problem domains addressed in one cluster might help to advance research in another. To illustrate this approach, we discuss 12 research questions for bridging across the three virtual work clusters. Finally, we discuss the research implications of our conceptual model and bridging approach. Our review and conceptual model along with the proposed bridging approach help to facilitate a forward-looking agenda for accelerating and enriching virtual work research.
机译:虚拟工作是新的常态,员工在分散的地点工作并使用计算机介导的通信进行交互。尽管虚拟作品研究有所增长,但它往往发生在基于不同研究传统的,针对不同类型虚拟作品(例如虚拟团队和远程办公)的筒仓中。这限制了在这些不同领域中利用研究的机会。我们使用共引分析来检验虚拟工作领域中分散为不同研究集群的细分程度。我们发现三个主要的研究集群的出现:远程办公,虚拟团队和计算机中介工作(CMW)。受这一发现的启发,我们对每个类别的文献进行了比较回顾,目的是寻找利用机会的方法。根据我们的评论,我们首先使用虚拟化的分散性和技术依赖性维度开发一个概念模型,以比较研究跨集群的虚拟化相关问题的不同方法。接下来,我们将使用比较性评论来提出一种系统的方法,以通过考虑在一个集群中解决虚拟化问题和随之而来的问题领域的不同方法可能有助于在另一个集群中进行研究的方式,来解决跨集群的研究问题。为了说明这种方法,我们讨论了跨越三个虚拟工作集群的12个研究问题。最后,我们讨论了概念模型和桥接方法的研究意义。我们的审查和概念模型以及拟议的衔接方法有助于促进加速和丰富虚拟工作研究的前瞻性议程。

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  • 来源
    《The Academy of Management annals》 |2019年第1期|308-341|共34页
  • 作者单位

    Univ Calif Santa Barbara, Commun, Santa Barbara, CA 93106 USA;

    George Washington Univ, Management, Sch Business, Washington, DC 20052 USA;

    Georgia State Univ, Comp Informat Syst Dept, Atlanta, GA 30303 USA;

    Penn State Univ, Human Resource Management, University Pk, PA 16802 USA;

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  • 正文语种 eng
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