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CHANGING THE PERSPECTIVE OF VIRTUAL WORK: BUILDING VIRTUAL INTELLIGENCE AT THE INDIVIDUAL LEVEL

机译:改变虚拟工作的视角:建立个人水平的虚拟智慧

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摘要

There is evidence that much virtual work takes place beyond traditionally studied contexts, arising organically as part of ongoing work flow. As this unstructured virtual work becomes increasingly prevalent, it becomes more important to determine what factors are needed for an individual worker to be successful in a virtual work environment, and how to prepare individuals for virtual work. In this paper, we suggest the need for a modified perspective on virtual work that shifts the focus from the phenomena and effects of working virtually to the individual behaviors and skills needed to succeed. We develop a summary of critical success factors in virtual work based on a compilation of theoretical and empirical findings from multiple streams of virtual work research, differentiating betWeen those that are relatively fixed for the individual worker and those that can be influenced or changed through training and individual development. We show how these factors inform the overall process of individual adaptation to virtual work and suggest a cognitive mechanism underlying this adaptation, which we call virtual intelligence. We then outline a multilevel agenda for future research that could further knowledge on ways the individual virtual worker can be successful.
机译:有证据表明,许多虚拟工作超出了传统研究的范围,并且是正在进行的工作流程的有机组成部分。随着这种非结构化虚拟工作变得越来越普遍,确定单个工人在虚拟工作环境中取得成功所需的因素以及如何为虚拟工作做好准备的准备变得越来越重要。在本文中,我们建议需要对虚拟工作有一个改进的观点,该观点应将重点从虚拟工作的现象和影响转移到成功所需的个人行为和技能。我们基于对虚拟工作研究的多种流派的理论和经验发现的汇总,对虚拟工作中的关键成功因素进行了总结,并区分了相对固定的个体工人和受培训和培训影响或改变的个体。个人发展。我们将展示这些因素如何指导个人适应虚拟工作的总体过程,并提出一种基于这种适应的认知机制,我们称之为虚拟智能。然后,我们为将来的研究概述了一个多层次的议程,可以进一步了解单个虚拟工作者的成功方式。

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  • 来源
    《The Academy of Management Perspectives》 |2017年第2期|159-178|共20页
  • 作者单位

    Univ Akron, Coll Business Adm, Dept Management, Human Resources, Akron, OH 44325 USA;

    Northeastern Univ, DAmore McKim Sch Business, Management, Boston, MA 02115 USA;

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  • 正文语种 eng
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