You would think my small business would be using online and mobile payment services like PayPal, right? My 10-person company is in the technology services business too! And yet for a tech company, I'm embarrassed to admit that we're still in the Dark Ages. Particularly when it comes to cash. Most of our invoices today still get sent by mail. Payments are normally received by check. We do accept credit cards, but only after a client manually fills out and faxes us a form. (Yes, I said fax. That's because most of my clients still fax!) I'm getting more and more embarrassed as I write this. But please understand - my business sells to mostly small and midsized manufacturers and service firms that operate out of industrial parks near the airport or office buildings in the suburbs of Philadelphia. My clients, like me, are still part of an older generation that listens to the car radio, reads newspapers and watches TV shows on the day they actually air.
展开▼
