This issue of Generational Viewpoints features two individuals from ParenteBeard LLC (www. parentebeard.com), a multi-state firm headquartered in Philadelphia, with over 1,100 professionals and ranked in the top 25 of U.S. accounting firms. Generation X audit and accounting services partner John Swirsding, bom in 1972, and Baby Boomer tax partner Merle Dunkelberger, born in 1955, shared their responses to the following question: "What role does - or should - customer relationship management software play in your firm?"
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