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Modeling Resources to Simulate Business Process Reliability

机译:建模资源模拟业务流程可靠性

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摘要

The combination of process modeling and simulation-based analysis provides a quantitative approach to analyze business processes, and to evaluate design alternatives before committing the required resources, to properly align operations with business strategies, improve operational efficiency, and gain competitive advantage. However, the use of simulation-based analysis is still limited in practice, mainly because it does not exploit process modeling standards and typically addresses performance-related properties only, such as time and cost. This article proposes a methodology that first extends the standard language for process modeling (i.e., BPMN) to introduce a flexible and accurate specification of business process resources, and then exploits the extended process specification to analyze and predict the process behavior by use of a simulation approach that takes into account reliability-related properties, to consider unexpected failures of process resources. The simulation-based analysis is implemented by use of a domain-specific process simulation language that preserves the BPMN execution semantics. An example application is introduced to show the importance of addressing both performance and reliability properties for the simulation-based analysis of business processes.
机译:基于过程建模和仿真的分析的组合提供了一种分析业务流程的定量方法,并在提交所需资源之前评估设计替代品,以适当地将运营与业务策略,提高运营效率和获得竞争优势。然而,基于模拟的分析的使用仍然有限于实践,主要是因为它不利用过程建模标准,并且通常仅解决性能相关的属性,例如时间和成本。本文提出了一种方法,首先将标准语言扩展到过程建模(即,BPMN)来引入灵活和准确的业务流程资源规范,然后利用扩展过程规范来分析和预测通过使用模拟来分析和预测过程行为接受与可靠性相关的属性的方法,以考虑进程资源的意外故障。基于仿真的分析是通过使用域特定的进程模拟语言来实现,该语言保留BPMN执行语义。引入了一个示例应用程序以显示解决基于模拟的业务流程的性能和可靠性特性的重要性。

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