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RESTART AND RECONNECT

机译：重启和重新连接

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摘要

Passenger confidence has taken a severe blow and continues to be undermined by the pandemic and the fear of catching the virus while flying. Although many governments have provided critical financial aid for the industry, their inconsistent and sometimes overnight approaches to quarantines and border closures further deter potential customers. For airlines, those rapid policy changes add to the challenges; they cannot afford to run empty outbound flights to retrieve passengers suddenly stranded by a quarantine rule change. Ticket refunds, meanwhile, have been slow, which is understandable given the desperate financial situation that the pandemic has caused for most airlines, but they further erode booking confidence. All these uncertainties mean that travelers are booking much closer to their travel date than previously, giving airlines less forward visibility into where they can profitably place capacity.
机译：乘客信心发生了严重的打击，并继续受到大流行和飞行时捕捉病毒的恐惧的破坏。 虽然许多政府为该行业提供了批判性的经济援助，但它们的不一致性，有时候过夜的途径和边境关闭进一步阻止潜在客户。 对于航空公司，那些快速的政策变化会增加挑战; 他们不能运行空的出境航班，以检索乘客突然被检疫规则变化陷入困境。 与此同时，票务退款一直缓慢，鉴于大流行为大多数航空公司造成的绝望财务状况，这是可以理解的，但他们进一步侵蚀了预订信心。 所有这些不确定性都意味着旅行者预订比以前更接近他们的旅行日期，为航空公司提供了不可能的可见性，以便他们有利可图的地方。

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