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Government 2.0 - Making the Government Efficient, Better, and Closer to the Home

机译:政府2.0-使政府高效,完善和亲密

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摘要

Wide and growing adoption of Web 2.0 technologies by Internet users and corporations around the world set up a challenge for governmental agencies and organizations to join the movement and bring new generation of services and quality of governance through increased usage of information and communication technologies (ICT)-government 2.0.rnCorporations around the world can set a good example and inspire others to use the emerging Web 2.0 technologies in daily governmental practice. According to McKinsey research, 94 percent of the organizations have Web 2.0 technologies internally and slightly fewer of them have external use with partners, customers, or suppliers. These practices can easily be adapted to the governmental situation, either from the perspective of organizational development or of managing relations with other organizations and governmental agencies. Ideas gained from interaction with customers can also be mapped onto the way governments can relate to citizens, or to other partner organizations in the broad spectrum of their activities.
机译:全球Internet用户和公司对Web 2.0技术的广泛且不断增长的采用为政府机构和组织加入运动,通过增加信息和通信技术(ICT)的使用带来新一代服务和治理质量提出了挑战。政府2.0.rn世界各地的公司可以树立一个好榜样,并激发其他人在日常政府实践中使用新兴的Web 2.0技术。根据麦肯锡的研究,有94%的组织内部拥有Web 2.0技术,而与合作伙伴,客户或供应商进行外部使用的组织则很少。从组织发展或管理与其他组织和政府机构的关系的角度来看,这些做法很容易适应政府的情况。从与客户互动中获得的想法也可以映射到政府与公民或其广泛活动中的其他伙伴组织的联系方式。

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  • 来源
    《Annual review of communications》 |2008年第2008期|577-584|共8页
  • 作者单位

    Business Strategy and Marketing, North West Europe Alcatel-Lucent;

    Media and Broadband Alcatel-Lucent;

    Business Strategy and Marketing, North West Europe Regional Marketing Alcatel-Lucent;

    Industry and Public Sector Alcatel-Lucent;

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