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首页> 外文期刊>Archival science >Understanding the context of records creation and use: 'Hard' versus 'soft' approaches to records management
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Understanding the context of records creation and use: 'Hard' versus 'soft' approaches to records management

机译：了解记录创建和使用的上下文：“硬”与“软”方法进行记录管理

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摘要

Current records management methodologies and practices suffer from an inadequate understanding of the 'human activity systems' where records managers operate as 'mediators' between a number of complex and interacting factors. Although the records management and archival literature recognizes that managing the active life of the records is fundamental to their survival as meaningful evidence of activities, the context where the records are made, captured, used, and selectively retained is not explored in depth. In particular, the various standards, models, and functional requirement lists, which occupy a vast portion of that literature, especially in relation to electronic records, do not seem to be capable of framing records-related 'problems' in ways that account for their dynamic and multiform nature. This paper introduces the idea that alternative, 'softer' approaches to the analysis of organizational functions, structures, agents, and artifacts may usefully complement the 'hard', engineering-like approaches typically drawn on by information and records specialists. Three interrelated theoretical and methodological frameworks-namely, Soft Systems Methodology, Adaptive Structuration Theory, and Genre Theory-are discussed, with the purpose of highlighting their contributions to our understanding of the records context.
机译：当前的记录管理方法和实践缺乏对“人类活动系统”的理解，在该系统中，记录管理者在许多复杂且相互作用的因素之间充当“调解人”的角色。尽管记录管理和档案文献认为管理记录的活跃寿命是活动的有意义的证据，这对记录的生存至关重要，但并未深入探讨制作，捕获，使用和选择性保留记录的环境。特别是，占据该文献很大一部分的各种标准，模型和功能需求列表，尤其是与电子记录有关的列表，似乎并不能以解释其相关内容的方式来构成与记录相关的“问题”。动态和多种形式的性质。本文介绍了一种想法，即用于组织功能，结构，代理和人工制品分析的替代“较软”方法可以有效地补充信息和记录专家通常采用的“硬”，类似工程的方法。讨论了三个相互关联的理论和方法论框架，即软系统方法论，自适应结构理论和体裁理论，旨在突出它们对我们对记录上下文的理解的贡献。

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