It's no different today—banks continue to embody that innovative spirit. What is changing, though, is the pace of everything. Customer expectations are evolving faster than ever before, new players are emerging every day and the power of technology continues to increase at an exponential rate. "The market is moving at an ever-faster clip," says Mike Dionne, managing director for community markets at Finastra, which ABA endorses for its loan origination system and online mortgage application technology. "We've seen disruptors coming in from the outside and eating away at what used to be the domain of the financial institution."
展开▼
