Ask community bankers about their single biggest technological challenge, and the answer is the same: the pace of change. But the technological change isn't the only limiting factor. Even bankers most optimistic and excited about new technologies can find it difficult to implement new offerings. "By the time that you start seeing it, working it, training it and implementing it, something else is coming at you," says Guillermo Diaz-Rousselot, president and CEO of Continental National Bank in Miami.
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