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首页> 外文期刊>The Australian journal of construction economics and building >Builders' Perceptions of Lowest Cost Procurement and its Impact on Quality
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Builders' Perceptions of Lowest Cost Procurement and its Impact on Quality

机译：建筑商对最低成本采购的看法及其对质量的影响

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摘要

The concept of quality in relation to a product or service refers to the degree to which it meets the customer's needs and expectations. Dissatisfaction with the quality of building projects has been widely reported in recent times. There are indications that there may be some relationship between the procurement method used and customer satisfaction with the delivered product. In particular, traditional competitive bid contracting may have an adverse impact on quality in some circumstances. To shed some light on reported industry attitudes, a survey of construction professionals in the Sydney metropolitan area was undertaken. The respondents demonstrate mixed views on the effectiveness of the competitive tender system on quality project outcomes. To some extent contractors' attitudes may be determined by their preferred current mode of operation. However, some support is expressed for the contention that quality of outcome can be reduced by an overly cost driven contractor selection process. In particular, when economic pressures cause bidders to reduce the time allocated for the tender process, an inaccurate and unreliable bid may win. This makes it very difficult for the reliable contractor to remain profitable. A move to value-based rather than cost-based procurement may assist industry performance and customer satisfaction.
机译：与产品或服务相关的质量概念是指满足客户需求和期望的程度。近年来，广泛报道了对建筑项目质量的不满。有迹象表明，所使用的采购方法与客户对所交付产品的满意度之间可能存在某种关系。特别是，传统的竞争性招标承包在某些情况下可能会对质量产生不利影响。为了阐明所报告的行业态度，对悉尼市区的建筑专业人员进行了一项调查。受访者对竞争性招标制度对优质项目成果的有效性持不同意见。在某种程度上，承包商的态度可能取决于他们当前所偏好的运营模式。但是，有人表示支持这样一种观点，即过度的成本驱动承包商选择过程可能会降低结果质量。特别是，当经济压力导致投标人减少分配给招标过程的时间时，不准确和不可靠的投标可能会中标。这使可靠的承包商很难保持盈利。转向基于价值的采购而不是基于成本的采购可能有助于行业绩效和客户满意度。

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