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The evaluation of e-commerce impact on business efficiency

机译：电子商务对业务效率的影响评估

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摘要

Purpose – The paper aims to determine and assess the cost positions that mostly impact the company total cost efficiency in supply chain management under theoretical and empirical background. Design/methodology/approach – In the paper, the systemic and logical analysis of e-commerce expert research made over the past several years was used. For the empirical research, the data of a wholesale company cost structure and processes management was used. Findings – Major findings allow stating that e-commerce adoption in business has a positive impact on business efficiency in several areas. The quantitative and qualitative analysis of e-commerce impact on business efficiency shows that the main cost positions, which directly depend on e-commerce adoption and use, and experience quite big changes, are average cost of inventory management, the cost of materials ordering process, and the cost of labour. Research limitations/implications – The presented empirical research confirms the theoretical implications of e-commerce impact on business efficiency. Using this information, the future research should be made on evaluation of indirect e-commerce impact on business efficiency. Practical implications – The empirical research of e-commerce adoption in a wholesale company confirms that the main areas where e-commerce has an important positive impact on business efficiency are the cost of inventory management, the cost of materials ordering process and the cost of labour. Originality/value – The e-commerce impact on business result analysis is improved by detailed costs, which depend on e-commerce adoption, analysis and definition of e-commerce impact on business results, by evaluating the business efficiency in quantitative and qualitative forms.
机译：目的–本文旨在确定和评估在理论和经验背景下对供应链管理中的公司总成本效率影响最大的成本状况。设计/方法/方法–在本文中，使用了过去几年中电子商务专家研究的系统和逻辑分析。为了进行实证研究，使用了批发公司成本结构和流程管理的数据。调查结果–主要调查结果表明，电子商务在企业中的采用对多个领域的业务效率产生积极影响。电子商务对业务效率影响的定量和定性分析表明，直接依赖于电子商务采用和使用且经历相当大变化的主要成本头寸是库存管理的平均成本，物料订购过程的成本。 ，以及人工成本。研究的局限性/含义-所提供的实证研究证实了电子商务对业务效率的理论影响。使用此信息，应该对间接电子商务对业务效率的影响进行评估。实际意义–一家批发公司采用电子商务的实证研究证实，电子商务对业务效率产生重要积极影响的主要领域是库存管理成本，物料订购过程成本和人工成本。 。原创性/价值–详细成本提高了电子商务对业务结果分析的影响，详细成本取决于电子商务的采用，对电子商务对业务结果影响的分析和定义，并通过定量和定性形式评估业务效率。

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