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首页> 外文期刊>Behaviour & Information Technology >Improving performance on procedural tasks through presentation of locational procedure context: an empirical evaluation
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Improving performance on procedural tasks through presentation of locational procedure context: an empirical evaluation

机译：通过展示位置过程上下文来提高程序任务的性能：一项实证评估

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摘要

Procedures in some form are used in almost all work domains to guide and define work. Using new small electronic devices, task guidance systems can be developed that change how workers follow and use procedures. The capability of task guidance systems to store large amounts of information in a small physical space allows for a single system to provide guidance for various tasks in a mobile environment. However, task guidance systems often have small information displays. Preliminary studies have shown that this drawback can impede task performance by causing a blind adherence to the presented procedures. To mitigate this effect, we examined the impact of presenting locational procedure context, in order to portray procedure steps within the larger organization of the procedure. The study examined the relationship between locational procedure context and task performance for the task of preflight inspection of a general aviation aircraft using wearable-computer task guidance systems. Results of the study suggest that the presentation of locational procedure context improves inspection performance by one measure but was not effective for another measure, and also provides some evidence that the medium on which a procedure is presented is not a factor in performance.
机译：几乎所有工作领域都使用某种形式的程序来指导和定义工作。使用新的小型电子设备，可以开发任务指导系统，从而改变工人遵循和使用程序的方式。任务指导系统在较小的物理空间中存储大量信息的能力允许单个系统为移动环境中的各种任务提供指导。但是，任务指导系统通常只有很小的信息显示。初步研究表明，此缺点会导致对所介绍程序的盲目遵守，从而阻碍任务执行。为了减轻这种影响，我们检查了呈现位置过程上下文的影响，以便在更大的过程组织中描绘过程步骤。该研究使用可穿戴计算机任务指导系统检查了通用航空飞机飞行前检查任务的位置程序环境与任务性能之间的关系。研究结果表明，位置程序环境的介绍可以通过一种措施提高检查性能，但对于另一种措施却无效，并且还提供了一些证据，表明程序所采用的介质不是性能的因素。

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