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Post-occupancy studies of an office environment: Energy performance and occupants' satisfaction

机译:办公环境的占用后研究:能源绩效和住户满意度

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摘要

It is generally accepted that the physical workplace environment affects employees' satisfaction and, consequently, their perceived productivity and well-being. This study investigated whether employee "satisfaction" variables can predict perceived productivity, well-being and enjoyment at work, and if so, to what extent. The study also explored whether limiting employees' control over their environment could save energy without compromising employees' satisfaction and perceived productivity. Pre-occupancy and post-occupancy evaluation studies were conducted, in terms of both energy consumption and employee perceptions, to make comparisons between a company's old and current headquarters buildings, both located in the same area of London. The results showed that employees were more satisfied with their work environment at their new HQ, in general, than with that of their previous office. Also, employees' self-reported productivity, well-being and enjoyment at work improved after the move. It was revealed that the combination of employees' level of satisfaction with "interior use of space" and "physical conditions" was the best predictor of their perceived productivity, while satisfaction with "indoor facilities" was not a good predictor. In terms of energy performance, although the new HQ's energy consumption per m~2 was significantly less than that of the previous building, there was still a gap between the refurbishment design target and the actual performance of the building. The findings suggest that this gap could be due to a number of factors, including an ineffective use of interior space, and occupants' behaviour.
机译:人们普遍认为,工作场所的实际环境会影响员工的满意度,进而影响他们的感知生产力和幸福感。这项研究调查了员工的“满意度”变量是否可以预测工作效率,幸福感和工作享受,以及是否可以预测到什么程度。该研究还探讨了限制员工对环境的控制是否可以节省能源而不损害员工的满意度和生产力。就能耗和员工的看法进行了入住前和入住后评估研究,以比较公司位于伦敦同一地区的旧总部大楼和现有总部大楼。结果表明,与以前的办公室相比,新总部的员工对工作环境的满意度更高。此外,搬迁后员工的自我报告的生产力,幸福感和工作乐趣得到改善。据透露,员工对“内部使用空间”和“身体状况”的满意度水平是他们感知生产力的最佳预测指标,而对“室内设施”的满意度则不是很好的预测指标。在能源性能方面,尽管新总部每m〜2的能耗大大低于以前的建筑物,但翻新设计目标与建筑物的实际性能之间仍然存在差距。研究结果表明,这种差距可能是由于多种因素造成的,包括内部空间使用效率低下以及乘员的行为。

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