Restructured Electric markets in the United States have made significant advances in 2003 and early 2004, according to customer participation and performance of competitive suppliers. Several individual U.S. power markets have made strides towards competition, policies are still evolving, and there is strong resistance to further opening markets in states that are currently closed. The progress of retail power competition is mixed among states that allow customer choice with a handful of markets accounting for the lion's share of customer participation and new entrants. The evolving nature of these markets and the mixed results to date leaves questions such as 'What is fueling the growth in customer choice and competition?' and 'What are the lessons that can be learned from those markets that appear to be functioning well in the United States?'
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