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CIS: AN ENTERPRISE APPLICATION PROJECT APPROACH

机译:CIS:一种企业应用程序方法

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摘要

Saint John Energy recognized the positive impact on customer service that would result from modernizing and integrating its existing technology system. Prior to undertaking any changes to its technology, the utility turned to Fujitsu Consulting to develop a methodology that accurately predicted the potential benefits Saint John Energy could realize. The project focused on increased access to customer and billing information, streamlined financial services and shared access to information between operations and engineering teams.
机译:圣约翰能源公司认识到现代化和集成其现有技术系统将对客户服务产生积极影响。在对其技术进行任何更改之前,该公用事业公司向富士通咨询公司求助,以开发一种能够准确预测Saint John Energy可以实现的潜在利益的方法。该项目的重点是增加对客户和计费信息的访问,简化的金融服务以及运营和工程团队之间共享信息的访问。

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