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首页> 外文期刊>Business communication quarterly >Do Interns Know What They Think They Know? Assessing Business Communication Skills in Interns and Recent Graduates
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Do Interns Know What They Think They Know? Assessing Business Communication Skills in Interns and Recent Graduates

机译：实习生是否知道他们认为的知识？评估实习生和应届毕业生的商务沟通技巧

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摘要

This article extends a dialogue regarding how (and what) communication skills are stressed within business schools, which should be regularly examined and updated. Specifically, this article addresses which skills interns and employers perceive as important. Results indicate that interns and their supervisors have similar perceptions of which communication skills are most important. Furthermore, emphasis placed on communication skills in the business curriculum did not necessarily translate to perceived importance by the interns. Skills employers perceived to be important were compared with adequacy of interns’ skills. Writing, proofreading, interpersonal skills with customers, and listening were among the skills interns lacked.
机译：本文扩展了有关商学院如何强调（和什么）沟通技能的对话，应定期检查和更新。具体来说，本文介绍了实习生和雇主认为哪些技能很重要。结果表明，实习生及其上司对哪种沟通技能最重要的看法相似。此外，在商务课程中强调交流技巧并不一定会转化为实习生认为的重要性。将雇主认为重要的技能与实习生技能的适当性进行比较。实习生缺乏的技能包括写作，校对，与客户的人际交往能力以及倾听能力。

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