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Preferences for Written and Spoken Expressions of Thanks Among American Professionals

机译:美国专业人士之间的书面和口语表达的偏好

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摘要

Expressing thanks in the workplace involves thoughtfulness and skill. Based on a gratitude journaling exercise over the course of a month by 58 American professionals (Study 1) and a survey of over 1,200 American professionals (Study 2), this research demonstrates the many written and spoken ways in which professionals value receiving thanks in low-effort, high-effort, minor-accomplishment, and major-accomplishment situations. The research suggests gratitude expressions can be interpreted through media synchronicity theory and social comparison theory. A variety of training and teaching approaches are offered.
机译:在工作场所表示感谢涉及体贴和技巧。 基于良好的日记运动,在一个月内举办58名美国专业人士(学习1)和1,200多个美国专业人士的调查(研究2),这项研究展示了许多书面和口头方式,其中专业人员价值收到谢谢 - 效果,高努力,轻微成就和主要成就的情况。 该研究表明,可以通过媒体同步理论和社会比较理论来解释感谢表达。 提供各种培训和教学方法。

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