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A REVIEW OF A TELEPHONE-ADMINISTERED BEHAVIOR-BASED INTERVIEW TECHNIQUE

机译:基于电话管理的行为访谈技术的回顾

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摘要

The employment interview is intended to provide insight into a candidate's future performance by evaluating the oral responses to the questions presented by the interviewer. For decades, researchers have studied many facets of the interview and have produced mixed results as to the predictive validity of the employment interview (McDaniel, Hartman, Whetzel, & Grubb, 2007; Posthuma, Morgeson, & Campion, 2002). Still, interviewing represents the most popular employee selection method among practitioners. If hiring the right person for the job is crucial to the success of any organization, why do employers continue using the employment interview? We offer some explanations and then describe a technique that has offered promising predictive results for a Midwestern consulting firm.
机译:就业面试旨在通过​​评估对面试官提出的问题的口头回答,提供对候选人未来表现的洞见。数十年来,研究人员研究了面试的许多方面,并就就业面试的预测效度产生了不同的结果(McDaniel,Hartman,Whetzel和Grubb,2007; Posthuma,Morgeson和Campion,2002)。尽管如此,面试还是从业者中最流行的员工选拔方法。如果雇用合适的人对任何组织的成功至关重要,为什么雇主继续使用就业面试呢?我们提供一些解释,然后描述一种为中西部咨询公司提供有希望的预测结果的技术。

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