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The push effect of risks on supply chain performance: service-oriented firms

机译：风险对供应链绩效的推动作用：服务型企业

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Purpose The purpose of this paper is to examine the push effect of risk on supply chain (SC) performance, a new concept in the SC risk body of literature, at service-oriented firms. Design/methodology/approach Two models were compared: first, contains relationships between risks that show the mechanism of the push effect, i.e. the theoretical model. The other, only exists in direct effects of risks on SC performance, i.e. the competitive model. Findings Test results proved that the mechanism of the push effect can increase the degree of impact of each and all risks on outputs. By the push effect, risks can explain up to 65 percent variance of SC performance compared with 52 percent of the model without push effect. Moreover, the research found two kinds of the push effect: positive - increasing the impact of "pushed" factors on outputs and vice versa for negative. Research limitations/implications - The mechanism of the push influence will be broken if mutual interaction among risks was minimized. Practitioners and managers can apply the resultant model as a "road map" in their context to achieve this purpose. Originality/value Vargo and Lusch (2008) argued that service-oriented firms will be a new trend since the modern-day industry tends to more focus on customer demand. SC management gradually shifted toward demand chain management that organizations will not make and sell units of output but producing customized services to customers (Walters, 2008). This transformation has led to the emergence of new risks, the impact of risk on the SC also varies and the mismatch of the current risk mitigation strategies (Lusch et al., 2007). Dealing with these changes is the purpose of this research.
机译：目的本文的目的是研究面向服务型企业的风险对供应链（SC）绩效的推动作用，这是SC风险文献中的一个新概念。设计/方法/方法比较了两个模型：首先，包含表明推动作用机理的风险之间的关系，即理论模型。另一个仅存在于风险对SC绩效的直接影响中，即竞争模型。结果测试结果证明，推动效应的机制可以增加每种风险对产出的影响程度。通过推力效应，风险可以解释高达65％的SC性能差异，而没有推力效应的模型则可以解释52％的差异。此外，研究发现了两种推动作用：积极-增加“推动”因素对产出的影响，反之亦然。研究的局限性/意义-如果将风险之间的相互影响最小化，则推动作用的机制将被打破。从业者和管理者可以在他们的上下文中将结果模型用作“路线图”以实现此目的。原创性/价值Vargo和Lusch（2008）认为，由于现代行业倾向于更加关注客户需求，因此面向服务的公司将成为一种新趋势。供应链管理逐渐转向需求链管理，即组织将不会制造和销售产出单位，而是为客户提供定制服务（Walters，2008年）。这种转变导致了新风险的出现，风险对SC的影响也各不相同，并且当前的风险缓解策略不匹配（Lusch等，2007）。处理这些变化是本研究的目的。

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