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Open Business Models and Closed-Loop Value Chains: REDEFINING THE FIRM-CONSUMER RELATIONSHIP

机译:开放的业务模型和闭环的价值链:重新定义企业与消费者的关系

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摘要

Driven by recent socio-economic developments, manufacturing firms increasingly adapt their business models along two dimensions. Apart from vertically integrating the entire product life cycle, traditionally separated tasks are re-allocated into new forms of horizontal stakeholder collaborations. Incorporating these two dimensions, this article develops a framework of nine business model archetypes that holistically capture the increasing openness of business models towards consumers in the emerging closed-loop value chain. Using illustrative examples, it demonstrates their broad applicability in different industries and derives important managerial implications for firm-consumer relationships, the relevance of consumer communities, new product development activities, and the sustainability of business models.
机译:在最近的社会经济发展的驱动下,制造公司越来越多地在两个方面调整其商业模式。除了垂直整合整个产品生命周期外,传统上分离的任务也被重新分配为新的横向利益相关者协作形式。结合这两个方面,本文开发了一个包含九种业务模型原型的框架,这些原型全面捕获了新兴闭环价值链中业务模型对消费者的日益开放性。通过举例说明,它展示了它们在不同行业中的广泛适用性,并对公司与消费者之间的关系,消费者社区的相关性,新产品开发活动以及商业模式的可持续性产生了重要的管理意义。

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