Employee engagement is a popular metric increasingly being used in organisations of all sizes. As it involves emotions and feelings, however, it can be difficult to measure. It is broadly defined as the emotional commitment and connection an employee has to the organisation and its goals. Connection gives us meaning and purpose at work. It's not the same as employee satisfaction or happiness. Surveys indicate that the national average employee engagement score could be as low as 30 per cent - but what's the benefit of improving it, and how can you increase engagement in your team? A quote from CEO and leadership expert Anne Mulcahy highlights some of the benefits of high employee engagement: 'Employees who believe that management is concerned about them as a whole person - not just as an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.' Engaged teams rise to challenges, help drive forward business performance and enhance your reputation as an employer of choice. Engagement also contributes to wellbeing. Lack of employee engagement has been linked to increased absenteeism, presenteeism, and lower levels of performance and productivity. When employees don't care about their work, and don't feel connected to the organisation, the entire team suffers.
展开▼
