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Application of fuzzy quality function deployment for sustainable design of consumer electronics products: a case study

机译：模糊质量函数展开在消费电子产品可持续设计中的应用：案例研究

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摘要

With a steep increase in the demand for consumer electronics products, the contemporary manufacturers are committed toward sustainable development of such products. There exists a scope for developing a methodology for enabling sustainable development of consumer electronics products. In this context, fuzzy quality function deployment (QFD) approach has been presented in this article in order to prioritize relevant customer requirements, sustainability parameters and sustainability initiatives. Key influential parameters for sustainable development of consumer electronics products have been identified from the literature. In the first phase of fuzzy QFD, parameters influencing sustainable development have been prioritized in accordance with customer requirements. In the second phase, environmental design initiatives have been prioritized based on critical sustainability parameters. From phase I of fuzzy QFD, 'reduction in environmental release' has been found as the most significant sustainability parameter with a crisp value of 22.83, and from phase II, environmental impact assessment is proved to be the significant design method with a crisp value of 20.40. The methodology would provide a comprehensive understanding to practitioners on the interrelationships among customer requirements, sustainability parameters and environmentally benign initiatives for development of consumer electronic products. The generic model developed can be applied to most of the consumer electronics product.
机译：随着对消费电子产品需求的急剧增加，当代制造商致力于此类产品的可持续发展。存在开发使消费电子产品可持续发展的方法学的范围。在这种情况下，本文提出了模糊质量功能部署（QFD）方法，以便优先考虑相关的客户需求，可持续性参数和可持续性计划。从文献中已经确定了消费电子产品可持续发展的关键影响参数。在模糊QFD的第一阶段，已根据客户要求确定了影响可持续发展的参数的优先级。在第二阶段，根据关键的可持续性参数确定了环境设计计划的优先级。从模糊QFD的第一阶段开始，“减少环境释放”被认为是最重要的可持续性参数，其清晰值为22.83；从第二阶段开始，环境影响评估被证明是一种重要的设计方法，其清晰值为。 20.40。该方法将为从业人员提供关于客户需求，可持续性参数和开发消费电子产品的环境无害倡议之间的相互关系的全面理解。开发的通用模型可以应用于大多数消费电子产品。

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