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Best practices in roving reference services

机译：巡查参考服务的最佳做法

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Roving reference requires an open and friendly person who is understanding of the student's needs. Also, roving reference requires a good deal of interpersonal skills and the ability to read a situation. We tend to walk the library and find students who are lost in the stacks or sitting in a chair with a database open, but not quite sure what to do with it. These are the students we are trying to reach, the student who needs help but will not ask or it.In my approach, I find that saying hello before your intervention, remembering names, and keeping the students' best interest in mind achieves the best outcomes for both the librarian and the learner. Roving reference has value to the student and offers a service that adds value to librarians. Librarians play an enormous role in the learning and student outcomes. However, many students are not aware of what exactly it is that we do.
机译：出行参考需要一个了解学生需求的开放友好的人。同样，巡回参考需要大量的人际交往能力和阅读情况的能力。我们倾向于在图书馆走走，找到迷失在书架中或坐在开放数据库的椅子上的学生，但不太确定该怎么做。这些是我们正在努力寻求帮助的学生，需要帮助但不会提出要求的学生。在我的方法中，我发现在您进行干预之前打个招呼，记住名字并牢记学生的最大兴趣是最好的。图书馆员和学习者的成果。流动参考对学生具有价值，并提供为图书馆员增加价值的服务。图书馆员在学习和学生成果中扮演着重要角色。但是，许多学生并不知道我们到底要做什么。

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