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Ambient Awareness to Strengthen the Family Social Network of Older Adults

机译:增强老年人家庭社交网络的环境意识

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摘要

Social networking sites (SNSs) provide ambient awareness of the interests and activities of friends and relatives helping them sustain and strengthen their social ties. Older adults who are not adopting SNSs might however feel like outsiders within their own families who increasingly rely on these services to socialize. Previous research has shown that situated displays can provide appropriate interfaces for older adults to use digital services. In this paper we explore how situated displays can intuitively provide ambient awareness to strengthen the family social network of older adults. We designed and developed Tlatoque, a situated display, to seamlessly integrate older adults into the SNS used by their relatives. The results of a 21-week deployment study of an initial version of Tlatoque in one extended family showed that the older adult became more conscious of relatives' activities, which also enriched in-person encounters. However, relatives expected the older adult to reply to their posts in the SNS and Tlatoque lacked mechanisms for the older adult to provide feedback. We re-designed Tlatoque to incorporate means for enabling the older adult to share information back to the SNS. We conducted a second 21 -week deployment study with another extended family to evaluate the use of this new version of the system. Our results indicate that the second design was successful in providing ambient awareness to the older adult as well as to her relatives. We conclude that situated displays that provide SNS services can assist the integration of older adults to their social network and contribute to enhance asymmetric relations between the older adult and younger relatives.
机译:社交网站(SNS)使周围的环境了解朋友和亲戚的兴趣和活动,从而帮助他们维持和加强社交联系。但是,未采用SNS的老年人可能会觉得自己像是家庭中的局外人,他们越来越依赖这些服务进行社交。先前的研究表明,定位显示器可以为老年人提供适当的界面,以使用数字服务。在本文中,我们探索了定位显示器如何直观地提供周围环境意识,以增强老年人的家庭社交网络。我们设计并开发了Tlatoque,这是一种现场展示,可将老年人无缝整合到其亲戚使用的SNS中。对一个大家庭的最初版本的Tlatoque进行的为期21周的部署研究结果表明,老年人变得更加了解亲戚的活动,这也丰富了亲人的相遇。但是,亲戚们希望老年人能够回复他们在SNS中的职位,而Tlatoque缺乏为老年人提供反馈的机制。我们重新设计了Tlatoque,以纳入使老年人能够将信息共享回SNS的方式。我们与另一个大家庭进行了为期21周的第二次部署研究,以评估该新版本系统的使用情况。我们的结果表明,第二种设计成功地为老年人及其亲属提供了环境意识。我们得出的结论是,提供SNS服务的定位显示器可以帮助老年人融入他们的社交网络,并有助于增强老年人与年轻亲戚之间的不对称关系。

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