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首页> 外文期刊>Computers & Industrial Engineering >Smart operators in industry 4.0: A human-centered approach to enhance operators' capabilities and competencies within the new smart factory context
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Smart operators in industry 4.0: A human-centered approach to enhance operators' capabilities and competencies within the new smart factory context

机译：工业4.0中的智能运营商：以人为本的方法，可在新的智能工厂环境中增强运营商的能力和竞争力

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摘要

As the Industry 4.0 takes shape, human operators experience an increased complexity of their daily tasks: they are required to be highly flexible and to demonstrate adaptive capabilities in a very dynamic working environment. It calls for tools and approaches that could be easily embedded into everyday practices and able to combine complex methodologies with high usability requirements. In this perspective, the proposed research work is focused on the design and development of a practical solution, called Sophos-MS, able to integrate augmented reality contents and intelligent tutoring systems with cutting-edge fruition technologies for operators' support in complex man-machine interactions. After establishing a reference methodological framework for the smart operator concept within the Industry 4.0 paradigm, the proposed solution is presented, along with its functional and non-function requirements. Such requirements are fulfilled through a structured design strategy whose main outcomes include a multi-layered modular solution, Sophos-MS, that relies on Augmented Reality contents and on an intelligent personal digital assistant with vocal interaction capabilities. The proposed approach has been deployed and its training potentials have been investigated with field experiments. The experimental campaign results have been firstly checked to ensure their statistical relevance and then analytically assessed in order to show that the proposed solution has a real impact on operators' learning curves and can make the difference between who uses it and who does not.
机译：随着工业4.0的形成，人类操作员的日常工作变得越来越复杂：要求他们高度灵活并在非常动态的工作环境中展示自适应能力。它要求工具和方法可以轻松地嵌入到日常实践中，并能够将复杂的方法论与高可用性要求结合在一起。从这个角度来看，拟议的研究工作集中于设计和开发一种名为Sophos-MS的实用解决方案，该解决方案能够将增强现实内容和智能补习系统与先进的成果技术相集成，以为操作员在复杂的人机界面中提供支持互动。在Industry 4.0范式中为智能操作员概念建立参考方法框架后，将介绍所提出的解决方案以及其功能和非功能要求。通过结构化的设计策略可以满足这些要求，其主要成果包括依靠增强现实内容和具有语音交互功能的智能个人数字助理的多层模块化解决方案Sophos-MS。提出的方法已被部署，其训练潜力已通过现场实验进行了调查。实验活动的结果首先经过检查以确保其统计相关性，然后进行分析评估，以表明所提出的解决方案对操作员的学习曲线具有真正的影响，并且可以使使用它的人与不使用它的人有所不同。

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