Customer satisfaction evaluation method for customized product development using Entropy weight and Analytic Hierarchy Process

著录项

• 来源
  《Computers & Industrial Engineering》 |2014年第11期|80-87|共8页
• 作者

  Li Li; Fei Liu; Congbo Li;

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• 作者单位

  College of Engineering and Technology, Southwest University, Chongqing 400715, People's Republic of China,Post-doctoral Study Center of Management Science and Engineering, Chongqing University, Chongqing 400030, People's Republic of China;

  Post-doctoral Study Center of Management Science and Engineering, Chongqing University, Chongqing 400030, People's Republic of China;

  Post-doctoral Study Center of Management Science and Engineering, Chongqing University, Chongqing 400030, People's Republic of China;

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• 收录信息
• 原文格式 PDF
• 正文语种 eng
• 中图分类
• 关键词

  Customer satisfaction (CS); Customized product development; Satisfaction evaluation; Entropy weight; Analytic Hierarchy Process (AHP);

  机译：客户满意度（CS）;定制产品开发;满意度评估;熵权;层次分析法（AHP）;