It's time to roll out a new antivirus tool to all PCs in this company, but first this pilot fish sends an e-mail telling everyone that the software will put a new icon on their desktops: a circle with what looks like an eye in the middle. Then fish pushes out the tool - and promptly gets a call. "It was a manager in one of our remote offices," says fish. "She said a new icon was on her computer and she wanted to make sure it wasn't a virus.
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