IT executives from several banks last week said government directives such as the Sarbanes-Oxley Act are driving improvements in the internal management of outsourcing deals — but at a cost. For example, the regulations are forcing companies to spend significant time and money to ensure that their outsourcers comply with the laws. As a result, some users said they face pressure to centralize outsourced projects by hiring a single large firm with the resources to meet all their requirements. That means they may have to ignore smaller outsourcing vendors that could provide an IT edge."
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