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Five Questions For Your MSP

机译:MSP的五个问题

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Managed service providers sell IT-enabled services, which large businesses are increasingly buying piecemeal rather than charging their own IT organizations to acquire, install and run departmental applications in-house. In many cases, individual lines of business or functions such as marketing or human resources departments are contracting and paying for the services, bypassing internal IT organizations in the process. But experts say the most successful arrangements with MSPs are those designed and negotiated when business and IT managers work together. "This is because most services are not provided in a vacuum. Data from an MSP still must be fed to the customer and vice versa. IT is still involved," says Mike Slavin, a partner at TPI Inc., an IT sourcing consultancy in The Woodlands, Texas.
机译:托管服务提供商出售基于IT的服务,大型企业越来越零碎地购买它们,而不是向自己的IT组织收费,以在内部获取,安装和运行部门应用程序。在许多情况下,各个业务部门或职能(例如市场营销或人力资源部门)正在签定合同并为服务付款,从而绕过了内部IT组织。但是专家说,与MSP一起最成功的安排是在​​业务和IT经理一起工作时设计和协商的安排。 TPI Inc.的合伙人Mike Slavin表示:“这是因为大多数服务并不是在真空中提供的。来自MSP的数据仍必须提供给客户,反之亦然。IT仍​​然涉及。”德克萨斯州的伍德兰兹。

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