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首页> 外文期刊>Construction Management and Economics >The client's role in promoting work health and safety in construction projects: balancing contracts and relationships to effect change
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The client's role in promoting work health and safety in construction projects: balancing contracts and relationships to effect change

机译：客户在促进建筑项目中的工作健康和安全方面的作用：平衡合同和关系改变的关系

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It is increasingly expected that public sector clients embed work health and safety (WHS) into procurement and project management practices for infrastructure/engineering construction projects. Client practices in relation to the management of WHS were examined in a longitudinal case study conducted in a public infrastructure programme of work in Australia. Control mechanisms for WHS at the client-contractor boundary were explored over a 12-month period. Interviews were held with representatives of client and contractor organisations. Formal control mechanisms were implemented. Initially, the implementation of formal controls created tension at the client-contractor interface as it was interpreted as signalling a lack of trust and client interference with contractors' processes. However, these tensions were alleviated through the development of interpersonal relationships between client and contractor personnel at a local project level. The resolution of issues at the client-contractor interface was facilitated by individuals who engaged in boundary spanning behaviours to facilitate knowledge sharing and coordination of effort on both sides. Relationship-based control mechanisms supplemented the use of formal controls and enhanced the client's ability to influence contractors' WHS practices. The study provides important new knowledge regarding the client's role in driving WHS performance in infrastructure/engineering construction projects.
机译：越来越预期，公共部门客户将工作健康和安全（WHS）嵌入基础设施/工程建设项目的采购和项目管理实践。在澳大利亚公共基础设施工作计划中进行的纵向研究中审查了关于WHS管理的客户惯例。在12个月的时间内探讨了客户承包商边界WH的控制机制。采访与客户和承包商组织的代表举行。实施正式控制机制。最初，正式控制的实施在客户端 - 承包商界面处创建了紧张，因为它被解释为信号缺乏与承包商流程的信任和客户的干扰。但是，通过在当地项目层面的客户和承包商人员之间的人际关系中的发展来缓解了这些紧张局势。根据从事边界行为的个人促进了客户 - 承包商界面处的问题，以促进双方的知识分摊和协调努力的知识分摊和协调。基于关系的控制机制补充了使用正式控制，并提高了客户影响承包商的实践的能力。该研究提供了关于客户在基础设施/工程建设项目中驾驶WHS性能方面的作用的重要新知识。

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