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Sensors and sensibility: examining the role of technological features in servitizing construction towards greater sustainability

机译：传感器和敏感性：研究技术功能在为建设服务以实现更大可持续性方面的作用

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摘要

The role played by the technological development of products in shaping more sustainable ways of working in the built environment is examined through a case study of a systems integrator of mechanical and electrical systems in the UK construction industry, ConstructCo. They are exploring ways in which they can improve the through-life performance of their systems through servitization. The aim was to understand how and why emergent technological features, stimulated by embedding new sensors within their systems, were affording different user groups within the organization's value chain to act in more servitized ways. The case analysis found that new energy-metering sensors were integral to the development of greater transparency between ConstructCo and their clients. Equally evident were the various ways in which equipment-condition monitoring sensors were shaping a collective motive across ConstructCo's supply chain towards exploring the justification for implementing predictive maintenance. The role played by new sensor technology in shaping ConstructCo's pursuit of servitization highlights the need for research to pay greater attention to material agency when explaining how organizational practices accommodate the implementation and use of technological developments in construction. Furthermore, using servitization as the research context offers fresh insights into transitioning towards greater servitization in construction.
机译：通过对英国建筑行业的机械和电气系统的系统集成商ConstructCo进行案例研究，研究了产品技术开发在塑造建筑环境中更可持续的工作方式中所扮演的角色。他们正在探索通过服务化来改善系统生命周期性能的方法。目的是了解如何以及为什么通过在系统中嵌入新传感器而激发出新兴技术功能，从而使组织价值链中的不同用户群体以更服务化的方式行动。案例分析发现，新的电能计量传感器是ConstructCo与客户之间更大的透明度发展不可或缺的组成部分。同样明显的是，设备状态监视传感器通过各种方式塑造了ConstructCo供应链的集体动机，以探索实施预测性维护的理由。新传感器技术在塑造ConstructCo追求服务化的过程中所扮演的角色凸显出，在解释组织实践如何适应建筑技术发展的实施和使用时，需要更加重视物质代理的研究。此外，使用服务化作为研究背景可以为向更高的服务化过渡提供新的见识。

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