• 主题
高级搜索  >
历史搜索 清空历史
首页> 外文期刊>Corporate communications >Business writing on the go: How executives manage impressions through e-mail communication in everyday work life
【24h】

Business writing on the go: How executives manage impressions through e-mail communication in everyday work life

机译：旅途中的商务写作：高管如何在日常工作中通过电子邮件交流管理印象

获取原文
获取原文并翻译 | 示例
           
页面导航
  • 摘要
  • 著录项
  • 相似文献
  • 相关主题

摘要

Purpose - The purpose of this paper is to investigate how business executives perceive and account for their use of paratextual cues as a means of managing their professional impressions in business e-mails on their smartphone (i.e. BlackBerry, iPhone, etc.) and office computer. Design/methodology/approach - Semi-structured, audio-recorded telephone interviews were conducted with a representative sample of 60 business executives from various sectors in Canada. The interviews examined executives' typical ways of writing e-mails for business purposes, both on their smartphone and office computer. All interviews were transcribed and then analyzed using a mix of quantitative and qualitative analyses. Findings - This study shows how organizational leaders vary their ways of opening and closing business e-mails when comparing their smartphone to their office computer communication. To account for these differences, they routinely use folk categories that suggest distinctions between formal and informal relationships, internal and external communication, as well as the recipient's identity and their own. Hence, executives are aware of the social meanings inscribed in paratextual cues and even the absence of these cues is frequently used as a cue in itself. Originality/value - E-mailing is a crucial part of contemporary corporate communications, yet few studies have examined organizational leaders' e-mail writing practices on their smartphone in relation to their office computer. While executives might seem very task-oriented in their communication, this study shows that their everyday e-mail-writing practices play an important role in the co-construction of professional identities and relationships.
机译：目的-本文的目的是调查业务主管如何感知和解释他们使用超文本提示作为管理其在智能手机（如BlackBerry，iPhone等）和办公计算机上的企业电子邮件中的专业印象的方式。 。设计/方法/方法-对来自加拿大各个行业的60名企业高管进行了代表性的半结构化录音电话采访。访谈检查了高管在其智能手机和办公计算机上出于商业目的编写电子邮件的典型方式。记录所有访谈内容，然后使用定量和定性分析相结合的方法进行分析。调查结果-这项研究表明，组织负责人在将智能手机与办公室计算机通信进行比较时，如何改变打开和关闭企业电子邮件的方式。为了解决这些差异，他们通常使用民间类别来暗示正式和非正式关系，内部和外部沟通以及收件人的身份和自己的身份之间的区别。因此，主管人员意识到超文本提示中所刻画的社会意义，甚至缺乏这些提示本身也经常被用作提示。原创性/价值-电子邮件是当代公司沟通的重要组成部分，但是很少有研究检查组织领导者在智能手机上与办公室计算机相关的电子邮件写作习惯。尽管高管人员在交流中似乎非常注重任务，但这项研究表明，他们日常的电子邮件撰写实践在共同构建专业身份和关系方面发挥着重要作用。

著录项

相似文献

  • 外文文献
  • 中文文献
  • 专利
获取原文

客服邮箱：kefu@zhangqiaokeyan.com

京公网安备：11010802029741号 ICP备案号：京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有

  • 客服微信

  • 服务号