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A social conflict diagnostic tool for application in the mining industry: A case study in Peru

机译:用于采矿业的社会冲突诊断工具:秘鲁的案例研究

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摘要

In the mining industry, both the types of social conflict and the best practices to deal with them are diverse. However, best practices tend to be considered separately, and there is no integrated tool combining all relevant types of social conflicts and respective best practices for overcoming them. Therefore, this paper aims to devise a framework that integrates all best practices for preventing the main types of social conflict in the mining industry. For this purpose, a framework is formulated based on a comprehensive literature review and then tested in two mining companies in Peru. The resulting framework can be used in the mining industry to evaluate social conflict management and create strategies to improve outcomes.
机译:在采矿业中,社会冲突的类型和应对它们的最佳实践都是多种多样的。但是,最佳做法通常被单独考虑,并且没有将所有相关类型的社会冲突与各自的最佳做法相结合的综合工具来加以解决。因此,本文旨在设计一个框架,该框架整合了所有最佳实践,以防止采矿业中主要的社会冲突类型。为此,在全面的文献综述的基础上制定了框架,然后在秘鲁的两家采矿公司进行了测试。由此产生的框架可用于采矿业,以评估社会冲突管理并制定改善结果的策略。

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