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How to Deal with Negative Social Media Reviews

机译：如何应对负面的社交媒体评论

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I suppose it was only a matter of time before we heard allegations of defamation and lawsuits brought against reviewers from sites like Yelp, Angie's List, TripAdvisor, and others. A Virginia contractor sued a homeowner for defamation and $750,000 in damages. While the jury agreed with the contractor, they also found that his accusations made him guilty as well. The jury decided that two wrongs don't make a right and neither party deserved damages. In another case in Virginia, a mother was sued for allegedly damaging a daycare's reputation by leaving a negative review. And in Utah, a couple found themselves in the hands of a collection agency after a negative review prompted the company to demand $3,500 in compensation. The company claimed that the terms of service, to which the wife agreed, included a "non-disparagement clause."
机译：我想这只是一个时间问题，我们才听到Yelp，Angie's List，TripAdvisor等网站对审阅者提出诽谤和诉讼的指控。弗吉尼亚州的一家承包商起诉房主诽谤并赔偿750,000美元。在陪审团同意承包商的同时，他们还发现他的指控也使他有罪。陪审团裁定，两种错误都不构成对，任何一方均不应当得到赔偿。在维吉尼亚州的另一起案件中，一名母亲因涉嫌留下负面评价而被指控损害日托的声誉而被起诉。在犹他州，一对夫妇发现自己受到一家收债公司的掌控，因为负面评价促使该公司要求赔偿3500美元。该公司声称，妻子同意的服务条款包括“无损条款”。

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