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From an academic perspective, researchers have invested significant effort at understanding what intermediaries in electronic markets do. However, research has not sought to aggregate mechanisms underlying business model endeavors in a simplified, overarching, theoretically grounded framework, capable of informing strategic decision making at the firm level. In their article "Electronic Intermediary Functional Roles and Profitability," Klein, Wareham, and Cousins research potential antecedents of the decision to transact in an intermediated exchange, taking into consideration uncertainty, information asymmetry, bounded rationality, moral hazard, and opportunism. At the center of intermediated business model pursuits, economists note that intermediaries engage in four distinct intermediary roles, namely, (i) information and (ii) logistics management, (iii) transaction securitization, and (iv) insurance/market-making and liquidity management. For firms pursuing initiatives in electronic markets, this research notes unique opportunities for intermediaries to exploit information networks and market knowledge enabled by these intermediary roles. From an organizational perspective, managers can draw upon prescriptions informing the integration of functional roles within Internet-based intermediation strategies and business models. Moreover, the relative level and combination of intermediary roles specific to commodity- versus service-based firms and Internet pure-plays versus traditional click-and-mortar enterprises yield different profitability outcomes.
机译:从学术角度来看,研究人员已投入大量精力来了解电子市场中的中介机构。但是,研究并未试图在简化,总体的,理论基础上的框架中汇总业务模型工作的潜在机制,这些机制能够为公司一级的战略决策提供依据。 Klein,Wareham和Cousins在他们的文章“电子中介功能角色和获利能力”中研究了在中间交易中进行交易的决策的潜在前因,同时考虑了不确定性,信息不对称,有限理性,道德风险和机会主义。经济学家指出,在中间商业模式追求的中心,中间人扮演四个不同的中间人角色,即(i)信息和(ii)物流管理,(iii)交易证券化以及(iv)保险/做市和流动性管理。对于在电子市场中追求主动性的公司,本研究指出了中介机构利用这些中介角色而利用信息网络和市场知识的独特机会。从组织的角度来看,管理人员可以借鉴一些处方,以告知功能角色在基于Internet的中介策略和业务模型中的集成。而且,特定于基于商品的公司与基于服务的公司之间的中介角色的相对水平和组合以及相对于传统的点击和实体公司的互联网纯游戏,产生了不同的获利能力结果。

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