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The Effectiveness of Decisional Guidance: An Empirical Evaluation

机译:决策指导的有效性:一项实证评估

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Decisional guidance is defined as how a decision support system (DSS) influences its users as they structure and execute the decision-making process. It is assumed that deci- sional guidance has profound effects on decision making, but these effects are under- studied and empirically unproven. This paper describes an empirical, laboratory- experiment-based evaluation of the effectiveness of deliberate decisional guidance and its four types. We developed and used a comprehensive model consisting of four evalu- ation criteria: decision quality, user satisfaction, user learning, and decision-making effi- ciency.
机译:决策指导被定义为决策支持系统(DSS)在其用户构建和执行决策过程时如何影响其用户。假定决策指导对决策有深远的影响,但是这些影响尚未得到研究,也没有经验证明。本文介绍了基于经验的,基于实验室实验的对故意决策指导及其四种类型有效性的评估。我们开发并使用了包含四个评估标准的综合模型:决策质量,用户满意度,用户学习和决策效率。

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