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Supply Chain Information Integration and Firm Performance: Are Explorative and Exploitative IT Capabilities Complementary or Substitutive?

机译:供应链信息集成和公司性能:是探索性和剥削的IT能力互补或替代品?

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摘要

Drawing upon organizational information processing theory, we investigate how explorative and exploitative information technology (IT) capabilities independently and interdependently moderate the relationship between supply chain information integration and firm performance. Data collected from 215 firms in China reveal that explorative IT capability positively moderates the relationship between information sharing and firm performance but exerts no moderating effect on the association between collaborative planning and firm performance. By contrast, exploitative IT capability positively moderates the impact of collaborative planning but negatively moderates the influence of information sharing on firm performance. Furthermore, building upon the ambidexterity perspective, we develop and test a three-way interaction hypothesis that explorative and exploitative IT capabilities would interdependently moderate the relationship between supply chain information integration and firm performance. Our results indicate that explorative and exploitative IT capabilities are complementory in moderating the link between collaborative planning and firm performance but substitutive in moderating the relationship between information sharing and firm performance. By integrating insights from both information systems and operations management, our study thus provides an in-depth understanding on how and when IT business value can be created in supply chain information integration context.
机译:借鉴组织信息处理理论,我们研究了探索性和利用信息技术(IT)能力如何独立地和相互依存,适度适中供应链信息集成与公司性能之间的关系。从中国的215家公司收集的数据揭示了探索性IT能力积极地调节信息共享和公司性能之间的关系,但对协同规划和公司性能之间的关联产生了不断的影响。相比之下,剥削IT能力积极地调节协同规划的影响,但对信息共享对公司性能的影响产生了负面的影响。此外,建立在embInedxterity的角度上,我们开发和测试三方互动假设,探讨和剥削IT能力将相互依赖于供应链信息集成与公司性能之间的关系。我们的结果表明,探索性和剥削性IT能力是在采取协同规划和公司性能之间的联系的互补性,而是采取替代信息共享与公司性能之间的关系。通过从信息系统和操作管理中集成洞察,我们的研究可以对如何在供应链信息集成上下文中创建业务价值和当IT业务价值的深入了解。

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