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Impact of IS Capabilities on Firm Performance: The Roles of Organizational Agility and Industry Technology Intensity

机译:对公司绩效的能力影响:组织敏捷和行业技术强度的作用

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摘要

Drawing on the information technology (IT)-enabled capabilities perspective, this study develops a model that extends our knowledge of the mechanisms through which IT contributes to business value. Specifically, we provide new insights to the stream of research that proposes organizational agility to be a higher order capability enabled by information systems (IS) capabilities that impacts firm performance, and we test the contingency effect of an important environmental factor-the technology intensity of the industry. To empirically study the proposed relationships, data were collected from 153 Spain-based firms and analyzed using a partial least squares structural equation modeling. The results indicate that IS capabilities positively affect firm performance through the full mediation of organizational agility. Furthermore, a multigroup analysis reveals that the impact of IS capabilities on organizational agility is greater for companies in high-tech intensity industries than for those in medium-tech intensity industries. An important implication is the identification of some capabilities that might jointly enhance firm performance through their interplay, as well as the external environmental factors that influence these relationships. When designing firms' IT strategies, managers seeking to optimize firm performance should embed appropriate IS capabilities into the key business processes to enable an agile response in the organization.
机译:绘制信息技术(IT)的能力透视图,该研究开发了一种模型,它扩展了我们对业务价值贡献的机制的了解。具体而言,我们为研究流提供了新的见解,提出了组织敏捷性,以通过影响公司性能的信息系统(IS)能力,并测试重要的环境因素的应变效应 - 技术强度行业。为了经验研究所提出的关系,数据从153个基于西班牙的公司收集并使用偏最小二乘结构方程模型进行分析。结果表明,通过组织敏捷性的全面调解,能力是积极影响公司性能的能力。此外,多合群分析表明,高科技强度行业的公司对组织敏捷能力的影响比中型技术强度行业的影响更大。重要的含义是识别可能通过其相互作用共同提高公司性能的一些能力,以及影响这些关系的外部环境因素。在设计公司的IT策略时,寻求优化公司性能的管理人员应嵌入适当的能力进入关键业务流程,以便在组织中启用敏捷响应。

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