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首页> 外文期刊>BMC Medical Informatics and Decision Making >The feasibility of a web-based counselling program for occupational physicians and employees on sick leave due to back or neck pain
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The feasibility of a web-based counselling program for occupational physicians and employees on sick leave due to back or neck pain

机译：针对因背痛或颈痛而请病假的职业医生和雇员的基于网络的咨询计划的可行性

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Background The objective of this feasibility study was to gain insight into occupational physicians' (OPs) and employees' use of, and attitudes towards, 'Snelbeter' (Get Well Fast), a new web-based counselling program for employees on sick leave due to non-specific back or neck pain and their OPs. Methods Registered user information was collected from the website to get insight in the use of the program by employees (n = 24). Qualitative information was obtained through semi-structured in-depth interviews with 19 OPs and nine employees in order to get insight in the actual use of the provided information, the attitudes towards the program and possible improvements of the program. Results Actual use of the program among OPs was low. The majority of OPs, eight out of 11 (73%), never or only occasionally signed in. The greatest obstacle for OPs to use the program was the low number of eligible employees involved. Employees appreciated the program but their use was moderate. A small majority of the employees who used the program, 14 out of 24 (58%), opened 50% to 100% of the provided documents, a majority of the interviewed employees, seven out of nine (78%), used the provided information sometimes or regularly. The absence of personal contact was found to be a major barrier towards use of the program by employees. Conclusion Although both OPs and employees appreciated the idea of the program and employees appreciated using it, program utilization was moderate to low. The discussion section reveals that before implementation can be started to any extent, the program will need adaptations that make it more attractive to use. The program should be considered for both return to work (RTW) and the prevention of sick leave. Adding personal contact (e.g. involving physiotherapists) to the program may also be promising.
机译：背景技术这项可行性研究的目的是了解职业医生（OPs）和员工对“ Snelbeter”（Get Well Fast）的使用和态度，Snelbeter是一种新的基于网络的病假员工咨询程序。非特异性的背部或颈部疼痛及其OP。方法从网站收集注册的用户信息，以了解员工使用该程序的情况（n = 24）。通过与19名操作人员和9名员工进行的半结构化深度访谈获得了定性信息，以便深入了解所提供信息的实际使用，对计划的态度以及计划的可能改进。结果OP中该程序的实际使用率较低。大多数OP（11个中的8个）（73％）从未或仅偶尔登录。OP使用该计划的最大障碍是参与该计划的合格员工数量很少。员工对此计划表示赞赏，但使用程度适中。在使用该计划的员工中，有24人中有14人（占58％）打开了所提供文档的50％至100％，在9位受访者中，有7人（占78％）使用了所提供的文档。有时或定期提供信息。发现缺乏个人联系是员工使用该程序的主要障碍。结束语尽管操作人员和员工都赞赏该程序的构想，并且员工也喜欢使用该程序，但程序的利用率是中等到低的。讨论部分揭示，在可以开始任何程度的实施之前，该程序将需要进行改编，以使其使用更具吸引力。返工（RTW）和病假的预防都应考虑该程序。在程序中添加个人联系人（例如，涉及物理治疗师）可能也很有希望。

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