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首页> 外文期刊>Communications of the Association for Information Systems >What Can Be Learned from CMMi Failures?
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What Can Be Learned from CMMi Failures?

机译：从CMMi故障中可以学到什么？

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摘要

The software crisis has been around since 1968 when NATO first identified the problematic nature of software development. In recognition of the need to manage the process of software development many methodologies have been proposed over the years. A recent contribution to this rich set of rigorous software development methodologies is the Software Engineering Institute's (SEI) Capability Maturity Model Integration (CMMi) methodology. While the minimal previous research on CMMi has extolled it, learning how to implement CMMi successfully requires leaning also from its failures. And yet, despite apparent anecdotes, little is known on this topic possibly because of the reluctance of many companies to wash their dirty linen in public. Based on a set of in-depth interviews accompanied with survey verification, this study examines the assessed effectiveness and efficiency of CMMi as implemented in several projects in a large high tech company in which only low levels of CMMi maturity were reached. In an exploratory manner this study shows the need to differentiate between the quality of the software product developed through CMMi and the quality of the process involved. The study also shows that whether the product is an off the shelf product or a customized one has a direct bearing of the quality of the product developed under CMMi methodology and the process itself. In particular, we discuss why some projects reach only a low maturity level of CMMi even though the organization as a whole might typically reach high maturity levels.
机译：自1968年北约首次确定软件开发存在问题的性质以来，就一直存在软件危机。认识到管理软件开发过程的必要性，多年来提出了许多方法。软件工程研究所（SEI）的能力成熟度模型集成（CMMi）方法是对这套严格的软件开发方法集的最新贡献。尽管先前对CMMi的研究很少，但要成功实施CMMi，还需要从失败中汲取教训。然而，尽管有明显的轶事，但由于许多公司不愿在公共场所清洗脏的亚麻布，因此对此话题知之甚少。基于一组深入的访谈和调查验证，本研究检查了在大型高科技公司中几个项目中实施的CMMi评估的有效性和效率，这些项目仅达到了较低的CMMi成熟度。本研究以探索性方式表明，需要区分通过CMMi开发的软件产品的质量和所涉及的过程的质量。研究还表明，产品是现成的产品还是定制的产品，直接关系到使用CMMi方法论开发的产品质量以及过程本身。特别是，我们讨论了为什么即使整个组织通常可能达到较高的成熟度水平，某些项目也只能达到较低的CMMi成熟度水平。

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