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Developing a Measurement Instrument for Subjective Aspects of Information Quality

机译:开发用于信息质量主观方面的衡量工具

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Having quality information is crucial for effective operations and decision making within organisations. The InfoQual framework provides a sound theoretical basis for defining information quality at three levels: syntactic (form), semantic (content), and pragmatic (usage). Objective measures can be defined for the syntactic and semantic levels. In this paper, we focus on the pragmatic level by developing and empirically testing an instrument that aims to measure subjective aspects of information quality based on the perceptions of information consumers. In combination, such a framework and instrument have the potential to aid organizations in identifying problems and planning improvement strategies for information quality
机译:拥有高质量的信息对于组织内部有效的运营和决策至关重要。 InfoQual框架为在三个层次上定义信息质量提供了良好的理论基础:语法(形式),语义(内容)和语用(用法)。可以为句法和语义级别定义客观的度量。在本文中,我们通过开发和经验测试一种旨在基于信息消费者的感知来衡量信息质量的主观方面的工具,来关注务实水平。总的来说,这样的框架和工具有可能帮助组织发现问题并规划信息质量的改进策略。

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