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Information Systems and Healthcare XXV: Factors and Actors Affecting the EAI Adoption in the Healthcare Sector

机译:信息系统和医疗保健二十五:影响医疗保健行业采用EAI的因素和参与者

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This paper focuses on Enterprise Application Integration (EAI) adoption in healthcare organisations. EAI has emerged to support organisations overcoming their integration problems, and it has been adopted by many sectors. Despite its importance, the healthcare sector develops EAI solutions at a slower pace and can be characterised as a laggard compared to other sectors. The small number of EAI applications in healthcare has resulted in limited research in this area, with many issues requiring further investigation. The normative literature analyses the factors that influence EAI adoption in healthcare but it has not yet explored the role of actors during the adoption process. This paper makes a step forward and contributes to the body of knowledge as it: (a) highlights the role of healthcare actors and attitudes towards EAI adoption; (b) introduces an actor-oriented approach; (c) identifies those actors involved in this process; and (d) combines the actor-oriented approach with the factors influencing EAI adoption. The authors believe that such an approach is significant and novel as it: (a) enhances existing EAI adoption models by incorporating an actor-oriented analysis; and (b) facilitates healthcare organisations in making robust decisions for EAI adoption. The authors discuss the application of their approach through a hospital case study. While a single case study alone cannot be proof, the engagement of the actors was encouraging.
机译:本文重点介绍医疗机构中企业应用程序集成(EAI)的采用。 EAI已经出现以支持组织克服其集成问题,并且已被许多部门所采用。尽管具有重要意义,但医疗保健行业开发EAI解决方案的步伐较慢,与其他行业相比,可谓落后。 EAI在医疗领域的应用很少,导致该领域的研究有限,许多问题需要进一步研究。规范性文献分析了影响医疗保健中采用EAI的因素,但尚未探讨参与者在采用过程中的作用。本文向前迈出了一步,为知识体系做出了贡献:(a)强调了医疗保健参与者的作用以及对采用EAI的态度; (b)引入以行为者为导向的方法; (c)确定参与此过程的那些参与者; (d)将面向参与者的方法与影响采用EAI的因素结合起来。作者认为,这种方法是有意义且新颖的,因为:(a)通过结合面向参与者的分析来增强现有的EAI采用模型; (b)促进医疗机构为采用EAI做出强有力的决策。作者通过医院案例研究讨论了其方法的应用。尽管仅凭一个案例研究无法证明,但参与者的参与令人鼓舞。

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