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Developments in Practice XX - Digital Dashboards: Keep Your Eyes on the Road

机译：实践XX的发展-数字仪表板：随时关注

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The authors convened a focus group of senior IT managers from a number of leading edge organizations to explore the topic of digital dashboards - defined as "electronic interfaces (typically portals) that provide employees with timely, personalized information to enable them to monitor and analyze the performance of the organization". Whereas earlier executive-based systems were not only "hand-tooled" exclusively for executives, they were also designed for (and based on the anticipation of) executives performing "what-if" analyses. In contrast, today's digital dashboards appear to be much more focused on providing information (i.e., access) and much less focused on supporting the analysis of the information provided. While this difference appears nuanced, it represents a profound difference in terms of the how the management function is supported by information technology. An analysis of the focus group's dashboards found three different categories: performance-based to display the basic mix of financial and non-financial results broken out by current versus previous period, actual versus target, project-based which relate primarily to status reporting where the only comparative data is "actual to budget", and opportunity-based where the goal is to guide employees towards new opportunities for enhancing the business. While each category is for an express purpose, it is possible to group the benefits of all dashboards into the following four categories: alignment with strategy and accountabilities, enhanced decision making support and analysis, improved integrity and timeliness of data, and operational efficiencies. Furthermore, these benefits are no longer only for the senior executives. The availability of digital dashboards changed Executive Information Systems so that they are everyone's information system. The paper concludes with suggested strategies for implementing digital dashboards successfully to reap these benefits.
机译：作者召集了一些领先组织的高级IT经理组成的焦点小组，探讨了数字仪表板的主题-数字仪表板的定义是“电子界面（通常是门户），可为员工提供及时的个性化信息，使他们能够监控和分析组织的绩效”。早期的基于主管的系统不仅是专门为主管提供的“手动工具”，它们还设计用于（并基于对）主管进行“假设分析”的方法。相反，当今的数字仪表板似乎更专注于提供信息（即访问），而更不注重支持对所提供信息的分析。尽管这种差异看起来有些细微差别，但在信息技术对管理功能的支持方式方面却代表着巨大的差异。对焦点小组的仪表板进行的分析发现了三个不同的类别：基于绩效的财务和非财务结果的基本组合，按当前与上一时期划分，基于实际与目标，基于项目，主要与状态报告相关，只有比较数据是“实际可行的”，并且是基于机会的，目的是指导员工寻求新机会以增强业务。虽然每个类别都是出于明确的目的，但可以将所有仪表板的好处分为以下四个类别：与战略和责任制保持一致，增强的决策支持和分析，改善的数据完整性和及时性以及运营效率。此外，这些好处不再仅仅限于高级管理人员。数字仪表盘的可用性改变了执行信息系统，因此它们成为每个人的信息系统。本文最后提出了成功实施数字仪表板以获取这些好处的建议策略。

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