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Utilizing Usability Evaluating Model in Applying CMM to Improve the Quality of Software Maintenance Process

机译:在CMM中使用可用性评估模型来提高软件维护过程的质量

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Maintenance plays an important role in the life cycle of a software product. It is estimated that there are more than 100 billion lines of code in production in the world. As much as 80% of it is unstructured, patched and not well documented. Maintenance can alleviate these problems. The purpose of this paper is to explore the use of the Capability Maturity Model (CMM) to improve the quality of software maintenance process (SMP). The architecture of the CMM model has been retained almost as is while its content, which was specific to the development process, has been either modified or extended to take into account the characteristics specified to the maintenance function, these characteristics were then organized into key process areas (KPAs) of CMM model. This paper applied the definition of (ISO 9241-11, 1998) that examines effectiveness, efficiency, and satisfaction. The emphasis will be given to the SMP activities
机译:维护在软件产品的生命周期中起着重要作用。据估计,全世界生产的代码行超过1000亿行。多达80%的文件是非结构化的,未打补丁的,并且记录不充分。维护可以减轻这些问题。本文的目的是探索使用能力成熟度模型(CMM)来提高软件维护过程(SMP)的质量。 CMM模型的体系结构几乎保持原样,而针对开发过程的内容已被修改或扩展,以考虑到维护功能所指定的特征,然后将这些特征组织到关键过程中CMM模型的区域(KPA)。本文采用了(ISO 9241-11,1998)的定义,该定义检查了有效性,效率和满意度。重点将放在SMP活动上

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