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首页> 外文期刊>Complex Systems Informatics and Modeling Quarterly >Improvements of Decision Support Systems for Public Administrations via a Mechanism of Co-creation of Value
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Improvements of Decision Support Systems for Public Administrations via a Mechanism of Co-creation of Value

机译：通过价值共同创造机制改进公共行政决策支持系统

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This paper focuses on a possible improvement of knowledge-based decision support systems for human resource management within Public Administrations, using a co-creation of value’s mechanism, according to the Service-Dominant Logic (SDL) paradigm. In particular, it applies ontology-driven data entry procedures to trigger the cooperation between the Public Administration itself and its employees. Advantages in such sense are evident: constraining the data entry process by means of the term definition ontology improves the quality of gathered data, thus reducing potential mismatching problems and allowing a suitable skill gap analysis among real and ideal workers competence profiles. The procedure foresees the following steps: analyzing organograms and job descriptions; modelling Knowledge, Skills and Attitudes (KSA) for job descriptions; transforming KSAs of job descriptions into a standard-based model with integrations of other characteristics; extracting information from Curricula Vitae according to the selected model; comparing profiles and roles played by the employees.The 'a priori' ontology-driven approach adequately supports the operations that involve both the Public Administration and employees, as for the data storage of job descriptions and curricula vitae. The comparison step is useful to understand if employees perform roles that are coherent with their own professional profiles.The proposed approach has been experimented on a small test case and the results show that its objective evaluation represents an improvement for a decision support system for the re-organization of Italian Public Administrations where, unfortunately often, people are engaged in activities that are not so close to their competences.
机译：本文根据服务主导逻辑（SDL）范式，着重探讨了使用价值机制的共同创造来改善公共行政部门基于知识的决策支持系统的人力资源管理。特别是，它应用了本体驱动的数据录入程序，以触发公共管理机构自身与其员工之间的合作。在这种意义上的优势是显而易见的：通过术语定义本体来限制数据输入过程可以提高收集数据的质量，从而减少潜在的不匹配问题，并可以对实际和理想工人的能力档案进行适当的技能差距分析。该过程预示了以下步骤：分析组织图和工作说明;为工作描述建模知识，技能和态度（KSA）;将职务说明的KSA转换为具有其他特征集成的基于标准的模型;根据所选模型从“简历”中提取信息;通过先验本体论驱动的方法可以充分支持涉及公共管理部门和员工的运营，如职位描述和简历的数据存储。比较步骤有助于了解员工是否执行与其自己的专业资料相一致的角色。该建议方法已在一个小型测试用例上进行了实验，结果表明，该方法的客观评估代表了对决策支持系统的改进-意大利公共行政部门的组织，不幸的是，人们从事的活动与他们的能力不太相近。

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