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首页> 外文期刊>African Journal of Business Management >E-government project failure in Africa: Lessons for reducing risk
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E-government project failure in Africa: Lessons for reducing risk

机译：非洲的电子政务项目失败：降低风险的经验教训

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摘要

E-government project implementation in Africa is commonly associated with low levels of success. This review aimed at drawing lessons for successful E-government project implementation in Africa by analysing one of the successfully implemented E-government projects in South Africa namely the South African Revenue Services (SARS) e-filing program. The findings reported in the paper are mainly based analysis of secondary sources of information relating to the service and direct observation. The review showed that some of the critical factors that can help ensure e-government project success include project support and commitment from top management, having in place a project implementation team with clear deliverables, reliable technical infrastructure, ensuring that users views and situation are taken into consideration in project implementation and having? strong project and monitoring system in place. The findings of this study have wide managerial implications for the success of E-government projects particularly in the African context and these have been highlighted in the paper.
机译：在非洲实施电子政务项目通常与成功率低有关。本文通过分析南非成功实施的电子政务项目之一，即南非税收服务（SARS）电子申请计划，为在非洲成功实施电子政务项目汲取教训。本文报告的调查结果主要基于对与服务和直接观察有关的二手信息来源的分析。审查显示，可以帮助确保电子政务项目成功的一些关键因素包括项目支持和高层管理人员的承诺，建立具有清晰交付成果的项目实施团队，可靠的技术基础架构，确保获得用户的意见和情况在项目实施中考虑并考虑？强大的项目和监控系统到位。这项研究的结果对电子政务项目的成功具有广泛的管理意义，尤其是在非洲背景下，这些已在本文中得到强调。

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