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首页> 外文期刊>American Journal of Industrial and Business Management >The Relationship among Social Capital, Service Types and Service Innovation Performance in Logistics Enterprises
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The Relationship among Social Capital, Service Types and Service Innovation Performance in Logistics Enterprises

机译:物流企业社会资本,服务类型与服务创新绩效的关系

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This study focuses on the relationship of social capital, service innovation types and service innovation performance. Through the empirical research on 210 logistics enterprises, we will find that vertical relationship capital can only promote the incremental service innovation, horizontal relationship capital can only promote the breakthrough service innovation, and social relationship capital can promote both types of service innovation. Both the two types of service innovations can improve the enterprise’s service innovation performance. Finally, the research puts forward suggestions for logistics enterprises and points out the limitations and trend for future research.
机译:本研究关注社会资本,服务创新类型和服务创新绩效之间的关系。通过对210家物流企业的实证研究,我们发现垂直关系资本只能促进增量服务创新,水平关系资本只能促进突破性服务创新,而社会关系资本可以促进两种服务创新。两种类型的服务创新都可以提高企业的服务创新绩效。最后,研究对物流企业提出了建议,并指出了未来研究的局限性和发展趋势。

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