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Impact of Knowledge Management on Organizational Performance: A Case Study of Selected Universities in Southern Punjab-Pakistan

机译：知识管理对组织绩效的影响：以巴基斯坦旁遮普南部的部分大学为例

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Knowledge management is an important issue in the business organization. The business firms which is able to manage knowledge will secure competitive advantage and sustainable growth. The objective of this research paper is analyze the impact of knowledge management on organizational performance with respect to selected Universities in Southern Punjab. For this purpose, two Public Universities: Bahauddin Zakariya University Multan and Islamia University of Bahawalpur were selected as a sample of the study. Four variables such as knowledge acquisition, knowledge conversion, knowledge application, and knowledge protection were taken as independent variables while firm performance was taken as dependent variable. Primary data was collected from 200 respondents that include selected Universities’ academic and non-academic staff. The response rate was about 90 and 71 percent among academic and non-academic staff respectively. Five estimation techniques such as Likert scale, Correlation technique, Score Card, Ration and Regression Analysis were used to draw the results. A comparison was also carried out to measure the performance of Bahauddin Zakariya University Multan and Islamia University of Bahawalpur. The results were robust and signification, showing close relationship between knowledge management and organizational performance. The comparative analysis shows that Bahauddin Zakariya University Multan has performed well in managing knowledge vis-à-vis Islamia University of Bahawalpur. The Bahauddin Zakariya University Multan is ahead of Islamia University Multan in terms of faculty, class performance, and research work and admission criteria. Though this study is specific to two big public Universities of Southern Punjab, yet its results can be generalized to other Universities of Pakistan as well as of the Universities in other countries. Key w ords : Knowledge creation, knowledge management, knowledge protection, intellectual capital.
机译：知识管理是业务组织中的重要问题。能够管理知识的商业公司将确保竞争优势和可持续增长。本研究报告的目的是分析旁遮普南部选定大学的知识管理对组织绩效的影响。为此，选择了两所公立大学：Bahauddin Zakariya University Multan大学和Islamia University of Bahawalpur作为研究样本。知识获取，知识转化，知识应用和知识保护四个变量作为自变量，而公司绩效作为因变量。主要数据来自200名受访者，其中包括选定的大学的学术和非学术人员。学术人员和非学术人员的回应率分别约为90％和71％。使用李克特量表，相关技术，记分卡，定量和回归分析等五种估计技术得出结果。还进行了比较以衡量Bahauddin Zakariya University Multan和Islamia University of Bahawalpur的表现。结果是可靠且有意义的，显示了知识管理与组织绩效之间的密切关系。对比分析表明，与巴哈瓦尔布尔伊斯兰大学相比，Bahauddin Zakariya University Multan大学在管理知识方面表现良好。 Bahauddin Zakariya University Multan在教职，班级表现，研究工作和录取标准方面均领先于Islamia University Multan。尽管此研究特定于旁遮普省南部的两所大型公立大学，但其结果可以推广到巴基斯坦其他大学以及其他国家的大学。主要工作：知识创造，知识管理，知识保护，知识资本。

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