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首页> 外文期刊>Information and Knowledge Management >The effect of the transformational leadership on confronting the challenges of the quality of Health Services by using TQM in Jordanian private health sector.
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The effect of the transformational leadership on confronting the challenges of the quality of Health Services by using TQM in Jordanian private health sector.

机译:通过在约旦私营卫生部门使用全面质量管理,变革型领导对应对卫生服务质量挑战的影响。

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This study aimed at measuring the effect of practicing the transformational leadership in confronting the challenges of the total quality management the health services with the existence of the elements of the total quality management as an mediator variable and for the purpose of realizing the objective of this study a questionnaire was designed and distributed on the sample of the study which consists of the private Jordanian hospitals which are (6) six hospitals and the number of the questionnaires was ( 370) three hundred seventy and by using the method of the critical path results were fulfilled which led to the following conclusion: There is a positive effect of the transformational leadership on confronting the challenges of quality the health services by the existence of the elements of total quality management. Based on this conclusion the study introduced suggestions and recommendations to the decision –makers in the sector who may benefit from using them in their scope of work.
机译:这项研究旨在衡量在面对全面服务质量管理作为卫生保健服务要素的整体服务质量管理挑战时,实行变革型领导的效果,以实现本研究目标设计了一份调查表,并在研究样本中分发了该调查表,该调查表由约旦私立医院(6家)组成,共有6家医院,调查表的数量为(370)370家,使用关键路径方法得出的结果是的实现,得出以下结论:变革型领导层通过全面质量管理要素的存在,在应对卫生服务质量挑战方面具有积极作用。基于此结论,研究为该行业的决策者提供了建议和建议,他们可能会在其工作范围内使用它们而受益。

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